Apple Certified Technical Coordinator

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Apple’s ACTC (Apple Certified Technical Coordinator) certification is an entry level certification “for Mac OS X power users, entry-level system administrators, IT professionals, and technical coordinators who provide help desk support to Mac OS X users. In addition to user support, these professionals maintain the Mac OS X Server platform.”

THe ACTC (Apple Certified Technical Coordinator) certification verifies a foundation in Mac OS X and Mac OS X Server features and use, including the ability to configure key services and perform basic troubleshooting of the essential Mac OS X and Mac OS X Server capabilities.

The ACTC certification is intended for Mac OS X technical coordinators and entry-level system administrators tasked with maintaining a modest network of computers using Mac OS X Server.

Since the ACTC certification addresses both the support of Mac OS X clients and the core functionality and use of Mac OS X Server, the learning curve is correspondingly longer and more intensive than that for the Apple Certified Help Desk Specialist (ACHDS) certification, which addresses solely Mac OS X client support.

Apple offers in-depth certification programs designed to create a high level of competency among Macintosh service technicians, help desk personnel, technical coordinators, system administrators and Pro users.

Apple certification exams are delivered worldwide at Prometric testing centers. The certification exam is based on Mac OS X and Mac OS X Server v10.3.

New candidates for ACTC certification are required to pass two exams: